Your First Visit: What to Expect 

Scheduling an Appointment

Call 216-595-7345 now to schedule an appointment or email us.

Diagnosis

We will ask why you are coming to therapy for (or the diagnosis your physician listed on your prescription). If you do not have a prescription, we will fax a request to your physician for you. We offer a wide variety of therapies and can treat most diagnoses.

Insurance

We will ask you what type of medical insurance you have. We are In-Network with most major insurance providers. If you find that you carry one of the few insurances that we are Out-of-Network with, we do offer private pay options as well.

Forms

You have the option of printing and completing the forms before your appointment or completing at the time of the evaluation appointment. When you schedule we will give you an arrival time which includes the time to complete the necessary forms, unless you choose to complete them before you arrive. Please review the following links of our printable forms: Introductory Packet, Intake Agreement,Consent Form, Credit Card Policy, Medicare Secondary Payor, Medical History, Pool Rules

Day of your Evaluation Appointment

Dress

Dress in loose comfortable clothing that does not restrict your movements. If your individualized physical therapy program includes aquatics, that will be discussed with you at your initial evaluation and you can then come prepared to start aquatic therapy on your next visit. 

What to Bring

• Insurance cards and co-payment method (in preparation based on insurance company requirement)
• Prescription for Therapy (if we don't already have it)
• A list of medications you are currently taking
• Forms you may have completed

When you Meet with your Therapist

Your Physical Therapist will take the time to review your medical history, recent history of pain or injury, and discuss what you want to accomplish with physical therapy. After a thorough interview, your physical therapist will examine your movement, strength, pain, and function. Your physical therapist will then discuss what can be accomplished through physical therapy intervention and what you can do on your own to assist your recovery and progress in physical therapy. Our primary focus is to help YOU achieve your goals and meet your expectations. We are your partner in your health, so the more information you can provide about what you want to gain from therapy, the better we can help you. 

Cancellation Policy

Cancelations are required to be a 24 hour notice from scheduled appointment time.  A client who misses (No-show, or Cancels) three (3) consecutive or more than four (4) visits will be discharged from skilled therapy